Privacy policy
This policy explains how Kicksake handles information when you use Kicksake and this support website. Contact: [email protected].
Your collection
Shoe and Wishlist records, descriptions, brands, colors, sizes, years, storage locations, favorites, Holy Grail status, photos and receipt attachments are kept in the app’s storage on your device. Local use does not require a Kicksake account. If you choose cloud backup, the collection details and selected photos and receipts are uploaded to private account storage. We do not send collection content through installation analytics or purchase validation.
“Location” in a shoe record is text you enter, such as a shelf name. Kicksake does not use your GPS location.
Optional accounts and private cloud backup
Accounts use email and password sign-in. Our backend provider, Newly, processes account identifiers, your email, verification status, authentication credentials and sessions, and verification and password-reset messages to provide sign-in and secure access. Service requests can include technical connection information needed to operate and protect the service. Account email is also used for backup-retention notices.
When you enable cloud backup, Newly stores your backup records and files in private storage linked to your account. Backup metadata includes the uploading installation/device, completion times, file counts and sizes. One designated installation uploads; another can restore into an empty app. We do not offer live two-way synchronization. Backups run while Kicksake is open and connected, so changes made since the last completed backup may not be recoverable from the cloud.
Monthly billing links an internal Kicksake account identifier to RevenueCat so the server can verify subscription status and authorize cloud access. Access is restricted by the service, but private cloud storage is not a claim of end-to-end encryption. Keep a separate backup ZIP as an additional recovery copy.
Photos, receipts and files
The app uses your device’s photo or document picker for files you select. Camera permission is requested when you choose to take a photo. Selected files are copied into app storage for the features you use. Kicksake does not upload your entire photo library. When you choose Save to Photos, the app saves a copy of the displayed image to your phone’s photo library. On iPhone it requests permission to add photos. Photos and receipts you add to the app are included when you enable cloud backup; they otherwise remain local unless you choose to share or export them.
Exports and backup ZIPs leave the app only when you choose a destination through your device’s sharing tools. Those files may include your collection details, images and receipts. Protect them and review the privacy practices of any service you choose to store or share them with. Your operating system may also back up or transfer app data under its own settings and limits; this is separate from Kicksake’s manual backup feature.
Purchases and RevenueCat
Apple or Google processes in-app payments. We use RevenueCat to validate purchases, restore purchases and manage access to Pro. It processes an anonymous app-user identifier, store purchase history, receipt or purchase-token information, entitlement status, and technical information such as app, device, operating-system and locale details. Purchase information also supports sales reporting and service operation.
We do not receive your full payment-card details. Kicksake uses a service identifier for purchase validation and, links billing to your internal account identifier. It does not send shoe records or photos as RevenueCat customer attributes and does not request advertising identifiers. Store providers handle their own account, payment, fraud-prevention and retention obligations.
Installation analytics
Kicksake includes Newly’s analytics service. It sends an automatic installation event containing a random installation identifier, session and event identifiers, timestamps, platform and operating-system version, and SDK name/version. We use this to understand installations and support app operation. Kicksake does not send shoe details, photos, receipt files, typed shopping links, advertising identifiers or individual screen/tap histories through this service.
Newly has confirmed that its service uses the incoming IP address for rate limiting without retaining the IP, derives a two-letter country code, and retains analytics events for 24 months before automatic deletion. See Newly’s privacy policy. Per-installation deletion is handled through Newly support; contact us to arrange a request.
Wishlist reminders
If you enable a drop reminder, the app asks for notification permission and schedules it locally on that device. The reminder may show a shoe name on your lock screen according to your device settings. Delivery depends on operating-system permissions and scheduling. Restoring a backup does not automatically enable reminders on a new phone.
Support and links
If you contact us, we receive your email address, message and any attachments you choose to send. We use them to respond, investigate problems and keep a record of the request. Please share only what is needed. Shopping links open an external website only when you tap them; the destination has its own privacy policy.
Sharing, security and retention
We use Newly for accounts, database storage, private backup files, email delivery and installation analytics; RevenueCat and Apple or Google for purchase services; and hosting providers for this website. Cloudflare runs an hourly authenticated maintenance call for retention notices and cloud cleanup. That scheduler does not receive a copy of your collection. We do not sell your collection or use it for targeted advertising. Services may process information outside your country. Network requests to the app’s purchase and analytics services use HTTPS encryption.
Local data remains until you remove it, clear app storage or uninstall; separately saved backups and operating-system backups may remain. Signing out or deleting a Kicksake account does not erase the local collection. After Monthly Pro expires, new cloud uploads pause and the last complete cloud backup is retained for 90 days, after which it is scheduled for deletion unless the subscription has resumed. We aim to email reminders 30 and 7 days before that deadline. Account deletion closes the account and initiates deletion of its cloud backups and associated files without waiting for the 90-day expiry period; failed file-cleanup operations are retried. Store-controlled transaction records may remain as described below. RevenueCat and store transaction records are retained as needed for purchases, restores, support, fraud prevention and applicable recordkeeping. Support messages are kept as needed to resolve requests and maintain relevant business records. No fixed deletion period is promised for store-controlled purchase records.
Your choices and requests
You control camera access in device settings, select which files to add, and choose where to save or share backups. You can request access, correction or deletion of information we handle by emailing us. We may need limited information to verify and locate the relevant record. The current app does not display its anonymous service identifiers, so matching some analytics records may not be possible without help from the service provider. We will explain any limitation rather than claim a record has been deleted.
How to make a data request. Deleting service records does not automatically refund or revoke an app-store purchase, and it does not delete files saved elsewhere.
Age group
Kicksake is intended for teens aged 13 and older and adults. It is not directed to children under 13. If you believe a child has provided personal information to us, contact us so we can investigate and take appropriate action.
This website
Kicksake.com is hosted on Cloudflare. Cloudflare receives ordinary web-request information, such as IP address, browser information and requested pages, to deliver and protect the site. We do not add advertising trackers or website analytics cookies. See Cloudflare’s privacy policy for its handling of service information. The interactive collection is a demonstration; its favorites and stories are not uploaded or connected to your app account.
Android launch waitlist
If you ask to be notified, we store your email address, signup time and consent to receive one Android launch announcement in Cloudflare’s database. We use the address for that announcement, not a newsletter, and do not sell the waitlist. The form uses a hidden spam field and short-lived, hashed network information to limit abuse. We do not store raw IP addresses in the waitlist. You can ask us to remove your address at any time by emailing [email protected]. Waitlist entries are removed after the launch announcement is complete or when you ask us to remove them.
Changes
We will update this page when our practices change and revise the effective date. Material changes will be explained through an appropriate notice.